Terms and Conditions

Overview

This website is operated by Pherobites. Throughout the site, the terms “we”, “us” and “our” refer to Pherobites. Pherobites offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.


1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any malicious code, viruses, or destructive software.

A breach of any Terms will result in immediate termination of your access to our services.

2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

3 – Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is for general information only and should not be relied upon without consulting more accurate sources. Any reliance on this site’s material is at your own risk.

4 – Modifications to the Service & Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We will not be liable for any such modification, price change, suspension, or discontinuance.

5 – Products or Services

Certain products or services may be available exclusively online. These may have limited quantities and are subject to our Refund & Returns Policy.

We make every effort to display product images and descriptions accurately, but cannot guarantee your screen’s display of colour will be exact.

We reserve the right to limit sales to any person, geographic region, or jurisdiction. All descriptions of products and pricing are subject to change without notice.

6 – Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate account information for all purchases. You must promptly update your account and payment details so we can process transactions and contact you if needed.

7 – Optional Tools

We may provide access to third-party tools we do not monitor or control. You acknowledge we provide these tools “as is” without warranties or liability. Your use of third-party tools is at your own risk.

8 – Third-Party Links

Third-party links on this site may direct you to websites not affiliated with Pherobites. We are not responsible for their content, accuracy, or practices. You should review the third party’s own policies before engaging with them.

9 – User Comments, Feedback & Submissions

If you send us creative ideas, suggestions, or other materials, you agree that we may use them without restriction. We are under no obligation to keep such submissions confidential or to provide compensation.

You must not submit unlawful, offensive, or infringing content. You are solely responsible for your submissions and their accuracy.

10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

11 – Errors, Inaccuracies & Omissions

Occasionally, there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability. We reserve the right to correct errors and update information at any time without prior notice.

12 – Prohibited Uses

You are prohibited from using the site or its content:

  • (a) for unlawful purposes;
  • (b) to solicit others to engage in unlawful acts;
  • (c) to violate any local, state, or federal laws;
  • (d) to infringe our intellectual property rights or those of others;
  • (e) to harass, abuse, insult, or discriminate;
  • (f) to submit false information;
  • (g) to upload malicious code;
  • (h) to collect personal information of others without consent;
  • (i) to spam or scrape;
  • (j) for obscene or immoral purposes; or
  • (k) to interfere with the site’s security features.

13 – Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

To the extent permitted by Australian law, Pherobites is not liable for any indirect or consequential damages arising from your use of our products or services.

Nothing in these Terms limits rights you may have under the Australian Consumer Law.

14 – Indemnification

You agree to indemnify and hold Pherobites, its affiliates, and employees harmless from any claim or demand due to your breach of these Terms or violation of any law.

15 – Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

16 – Termination

These Terms remain in effect unless terminated by either party. We may terminate your access immediately if we believe you have breached these Terms.

17 – Entire Agreement

These Terms, along with our policies, constitute the entire agreement between you and Pherobites regarding the use of our Service.

18 – Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

19 – Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of our site constitutes acceptance of the updated Terms.